Question 1

How can I find an item I lost in Korea?

Accepted Answer

Add the item's details and your recent route. FindJa compares official Korean lost-and-found records and relevant candidate reports.

Question 2

Can I get help in Chinese or Japanese?

Accepted Answer

Yes. FindJa supports English, Simplified Chinese, and Japanese throughout the web service and operator support.

Question 3

What does assisted search include?

Accepted Answer

A local operator reviews your route, contacts relevant stations, police, public agencies and stores, reports the results, and continues monitoring for seven days from payment when the item is not found immediately. Recovery is not guaranteed.

Question 4

Can FindJa deliver my luggage to my hotel?

Accepted Answer

Yes. Select a pickup point and hotel on the map, enter the hotel booking name and room number, then request a nearby driver for a fixed KRW 25,900 service price.

Lost somethingwhile traveling in Korea?

FAQ